@media screen,projection,tv,handheld{html,body,div,span,applet,object,iframe,h1,h2,h3,h4,h5,h6,p,blockquote,pre,a,abbr,acronym,address,big,cite,code,del,dfn,em,font,img,ins,kbd,q,s,samp,small,strike,strong,sub,sup,tt,var,dl,dt,dd,ol,ul,li,fieldset,form,label,legend,table,caption,tbody,tfoot,thead,tr,th,td,hr{margin:0;padding:0;border:0;outline:0;font-weight:inherit;font-style:inherit;font-size:100%;font-family:inherit;vertical-align:baseline;background-image:none;direction:inherit;}body{line-height:1;color:black;background:white;text-align:left;margin:0;padding:0;}ol,ul{list-style:none;}table{border-collapse:collapse;border-spacing:0;}caption,th,td{text-align:left;font-weight:normal;}.RTL caption,.RTL th,.RTL td{text-align:right;}blockquote:before,blockquote:after,q:before,q:after{content:"";}blockquote,q{quotes:"" "";}a{text-decoration:none;}strong{font-weight:bold;}select{margin-top:-1px;}}
@media screen,projection,tv,handheld{body{font:12px/14px Arial,sans-serif;-webkit-text-stroke:1px transparent;position:relative;}#ViewModeSwitch{margin:5px 0px;}.RTL{text-align:right;direction:rtl;}input{font-family:Arial,sans-serif;}a{color:#F92;}a:hover{color:#F72;}p{margin:13px 0 5px;color:#666;}h1{font-size:21px;font-weight:bold;}h2{padding-left:2px;margin-bottom:14px;font-size:18px;font-weight:normal;}h4{font-weight:bold;}strong{font-weight:bold;}.AsBlock{display:block;}.Content.Error{background:#eee;max-width:700px;margin:20px auto;}.Content.Error h1{margin-top:15px;}.Content.Error h2{margin-top:20px;padding:0px;}.Content.Error pre{white-space:pre-wrap;font-family:monospace;font-size:11px;}#AjaxErrorDialog{display:none;}#AjaxErrorDialogInner{width:550px;text-align:center;}#AjaxErrorDialogInner .Icon{text-align:center;display:block;width:30px;height:30px;margin:0px auto 10px auto;line-height:30px;border-radius:50px;background:#f92;color:#fff;transition:background 2s ease;}#AjaxErrorDialogInner .Icon + p{margin:0px auto 5px auto;width:90%;}#AjaxErrorDialogInner .Icon i{font-size:18px;vertical-align:middle;}#AjaxErrorDialogInner .CommunicationError .Icon{background:#b8384e;}#AjaxErrorDialogInner .Icon.Green{background:green;}#AjaxErrorDialogInner .FullErrorMessage{color:red;margin:5px 0px;}#Header{padding:25px 30px;background:#eee;}#Header a{color:#222;outline:none;}.RTL #Header{text-align:left;}#Header #Logo{position:absolute;top:9px;right:15px;width:300px;height:45px;background:transparent url(../img/logo.png) no-repeat;background-size:contain;}#Header button{position:absolute;width:100px;margin:0;top:17px;right:21px;}.RTL #Header button{display:none;}#MainBox.TicketView{margin:13px;border:1px solid #ddd;}.Content{padding:13px 21px;}.JavaScriptAvailable .Overview tbody tr,.JavaScriptAvailable .MessageHeader{cursor:pointer;}form #cke_RichText{border:none;box-shadow:none;border:1px solid #ccc;margin:0px 10px 3px 0px;float:left;}form #cke_RichText 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ul.FooterLinks{float:none;margin-bottom:8px;width:100%;}#Footer ul.FooterLinks li{float:none;display:inline-block;padding:0;}#Footer ul.FooterLinks li::after{content:'|';}#Footer ul.FooterLinks li:last-child::after{content:'';}#Footer ul.FooterLinks li a{margin:8px 0 7px 0;}.Clear{float:none !important;clear:both !important;}div.Clear{padding:0;height:0 !important;line-height:0;}.Placeholder{padding:21px;}.Placeholder h2{padding:0 2px;font-size:24px;line-height:1em;border-bottom:1px dashed #BBB;display:inline;}.Placeholder p{max-width:400px;margin-bottom:8px;font-size:13px;line-height:18px;}.Hidden{display:none;}#EmptyMessage{border-bottom:1px solid #DDD;}.WidgetSimple{padding:34px 34px 21px;width:600px;}.WidgetSimple .Error{color:#FF505E;}.WidgetSimple h2{margin-bottom:5px;}.WidgetSimple .Content{padding:13px 0;}.WidgetSimple textarea{width:100%;height:180px;}.WidgetSimple .ErrorMessage .WidgetAction{display:none;}.ErrorNote{color:#FF505E;}.DatepickerIcon{margin:1px 0 0 4px;height:16px;width:16px;display:inline-block;vertical-align:middle;color:#333;}.RTL .DatepickerIcon{margin:0 4px 0 0;}td.Highlight a.ui-state-default{border:1px solid #fad42e;background:#ffe45c;background:-moz-linear-gradient(top,#fff0a5 0%,#ffe45c 100%);background:-webkit-gradient(linear,left top,left bottom,color-stop(0%,#fff0a5),color-stop(100%,#ffe45c));background:-webkit-linear-gradient(top,#fff0a5 0%,#ffe45c 100%);background:-o-linear-gradient(top,#fff0a5 0%,#ffe45c 100%);background:-ms-linear-gradient(top,#fff0a5 0%,#ffe45c 100%);background:linear-gradient(to bottom,#fff0a5 0%,#ffe45c 100%);}.ui-datepicker-current-day{}.ui-datepicker-week-end{}.ARIAAlertMessage{position:absolute;left:-10000px;right:auto;top:-10000px;}.RTL .ARIAAlertMessage{left:auto;right:-10000px;}form label[for]{cursor:pointer;}form input.Error,form textarea.Error{border-color:#ff505e;}form select.Error{color:#ff505e;}.ArticleBody{font-family:monospace,fixed;}.ArticleChat .Name{font-weight:bold;white-space:nowrap;}.ArticleChat .Time{padding-right:5px;color:#888;}.ArticleChat .SystemGenerated .Name{display:none;}.ArticleChat .SystemGenerated .Text{font-style:italic;color:#888;}.ArticleChat .Own .Name{color:red;}.ArticleChat > div{display:table;}.ArticleChat > div > div{display:table-row;}.ArticleChat > div > div > span{display:table-cell;}.ChatTooltip{background:#B83850;color:#fff;left:50%;margin-left:-80px;padding:10px;position:absolute;text-align:center;top:39px;width:140px;z-index:900;display:none;}.ChatTooltip:after{bottom:100%;left:50%;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;border-color:rgba(184,56,80,0);border-bottom-color:#B83850;border-width:10px;margin-left:-10px;}.ChatProtocol{border:1px solid #ccc !important;padding:2px;overflow-y:auto;max-height:150px;width:617px;}.BreadCrumb{list-style-type:none;margin:15px 0px;padding:10px;background:#eee;position:relative;padding-left:0px;padding-right:15px;overflow:hidden;white-space:nowrap;}.RTL .BreadCrumb{padding-right:10px;padding-left:15px;}.BreadCrumb li{display:inline-block;margin:0px 2px 0px 2px;padding-left:35px;color:#777;position:relative;max-width:200px;white-space:normal;vertical-align:middle;}.BreadCrumb li:first-child{padding-left:20px;}.RTL .BreadCrumb li{padding-left:0px;padding-right:35px;}.BreadCrumb li:first-child:after,.BreadCrumb li:first-child:before{display:none;}.BreadCrumb a{color:#000;padding:0px 2px;}.BreadCrumb a:hover{border-bottom:2px solid #FF9922;}.BreadCrumb li:before,.BreadCrumb li:after{top:50%;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;border-width:20px;margin-top:-20px;}.BreadCrumb li:after{left:0px;border-color:rgba(255,255,255,0);border-left-color:#fff;}.RTL .BreadCrumb li:after{border-left-color:transparent;border-right-color:#fff;left:auto;right:0px;}.BreadCrumb li:before{left:-5px;border-color:rgba(238,238,238,0);border-left-color:#eee;z-index:2;}.RTL .BreadCrumb li:before{left:auto;right:-5px;border-right-color:#eee;border-left-color:transparent;}.InvisibleText{width:0;height:0;display:inline-block;text-indent:-9999px;white-space:nowrap;position:absolute !important;}.Spacing{margin:13px;}.Center{text-align:center;}body > div.MetaFloater{width:600px;height:400px;background:#fff;box-shadow:2px 1px 3px #aaa;position:absolute;box-sizing:border-box;z-index:999;margin-top:-5px;border:1px solid #eee;border-top:30px solid #eee;}body > div.MetaFloater:after,body > div.MetaFloater:before{bottom:399px;left:50%;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;}body > div.MetaFloater.Left:after,body > div.MetaFloater.Left:before{left:15px;margin-top:-1px;}body > div.MetaFloater.Right:after,body > div.MetaFloater.Right:before{left:auto;right:15px;}body > div.MetaFloater.Bottom:after,body > div.MetaFloater.Bottom:before{bottom:auto;top:100%;}body > div.MetaFloater:after{border-bottom-color:#eee;border-width:15px;margin-left:-15px;}body > div.MetaFloater.Bottom:after{border-color:rgba(255,255,255,0);border-top-color:#fff;}body > div.MetaFloater:before{border-color:rgba(170,170,170,0);border-bottom-color:#aaa;border-width:16px;margin-left:-16px;}body > div.MetaFloater.Bottom:before{border-color:rgba(170,170,170,0);border-top-color:#aaa;}body > div.MetaFloater > i.fa-spin{position:absolute;left:50%;font-size:20px;top:50%;margin-left:-10px;margin-top:-10px;}body > div.MetaFloater > div.Content > iframe{height:200%;left:-50%;position:absolute;top:-50%;transform:scale(0.5);width:200%;}body > div.MetaFloater > div.Content > iframe.NoScale{height:100%;left:0px;top:0px;transform:scale(1.0);width:100%;}body > div.MetaFloater > a{font-size:15px;padding:8px 10px;display:block;position:absolute;top:-30px;text-align:right;box-sizing:border-box;height:30px;color:#555;}body > div.MetaFloater > div.Content{height:100%;width:100%;position:absolute;left:0px;top:0px;padding:0px;overflow:hidden;}body > div.MetaFloater > div.NoPreview{display:none;text-align:center;width:50%;margin:23% auto;line-height:150%;color:#777;}body > div.MetaFloater > div.NoPreview i{display:block;font-size:20px;margin-bottom:10px;color:#777;}body > div.MetaFloater > a.Scale{left:0px;}body > div.MetaFloater > a.Open{left:25px;}body > div.MetaFloater > a.Close{right:0px;}.cke_notifications_area{pointer-events:none;}.cke_notification{pointer-events:auto;position:relative;margin:10px;width:300px;color:white;border-radius:3px;text-align:center;opacity:0.95;filter:alpha(opacity = 95);box-shadow:2px 2px 3px 0px rgba(50,50,50,0.3);-webkit-animation:fadeIn 0.7s;animation:fadeIn 0.7s;}.cke_notification_message a{color:#12306F;}@-webkit-keyframes fadeIn{from{opacity:0.4;}to{opacity:0.95;}}@keyframes fadeIn{from{opacity:0.4;}to{opacity:0.95;}}.cke_notification_success{background:#72B572;border:1px 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a.cke_notification_close:hover{opacity:1;filter:alpha(opacity = 100);}}
button,.Button,.cke_dialog_footer_buttons a.cke_dialog_ui_button{padding:4px 11px !important;color:#333;font-size:12px;background:#eee;border:1px solid #ccc;display:inline-block;cursor:pointer;}.cke_dialog_footer_buttons a.cke_dialog_ui_button{font-weight:bold !important;}.cke_dialog_footer_buttons a.cke_dialog_ui_button:hover{background-color:#e5e5e5;border-color:#999;}button::-moz-focus-inner{border:0;padding:0;}button:hover,.Button:hover,button:active,.Button:active{border-color:#888;color:#333;}.SmallButton{padding:0 8px;margin:0 2px;color:#797979;font-size:10px;line-height:12px;font-weight:bold;background:#F9F9F9;background:-moz-linear-gradient(top,#ffffff 0%,#eeeeee 100%);background:-webkit-gradient(linear,left top,left bottom,color-stop(0%,#ffffff),color-stop(100%,#eeeeee));background:-webkit-linear-gradient(top,#ffffff 0%,#eeeeee 100%);background:-o-linear-gradient(top,#ffffff 0%,#eeeeee 100%);background:-ms-linear-gradient(top,#ffffff 0%,#eeeeee 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label[for]{cursor:pointer;}input[type=text],input[type=email],input[type=password]{margin:0;width:250px;font-size:14px;}input[type=text],input[type=email],input[type=password],textarea,select[multiple=multiple]{border:1px solid #C9C9C9;border-top-color:#C0C0C0;background-color:#FFF;-webkit-box-shadow:0 1px 2px #E8E8E8 inset,0 1px 0 #FFF;box-shadow:0 1px 2px #E8E8E8 inset,0 1px 0 #FFF;}input[type=text],input[type=email],input[type=password],textarea{padding:3px;font-size:12px;color:#333;}input[type=text]:focus,input[type=email]:focus,input[type=password]:focus,textarea:focus{-webkit-box-shadow:0 1px 2px #E8E8E8 inset,0 0 3px #CCC;box-shadow:0 1px 2px #E8E8E8 inset,0 0 3px #CCC;}input[type=text].TicketFreeKey,input[type=text].ArticleFreeKey{width:80%;}input.DateSelection{width:auto;}select.TicketFreeKey,select.ArticleFreeKey{margin-top:-2px;max-width:90%;}#RichText{margin:7px;border:1px solid #D6D6D6;}.TicketCompose .Content,.Preferences .Content,.Search .Content{margin:0;display:block;}fieldset{margin:8px 0 13px;padding-bottom:5px;background:#f9f9f9;border:1px solid #EAEEEE;}fieldset div{padding:3px 8px 3px 0;}fieldset div:first-child{padding-top:8px;border-top:1px solid #FFF;}fieldset h2{margin:0;padding:5px 8px 4px;font-size:12px;font-weight:bold;border-top:1px solid #FFF;border-bottom:1px solid #E8E9E9;text-shadow:0 1px 0 #FFF;}fieldset h2 + p.Description{font-size:11px;margin-left:0px;padding:10px 10px;color:#555;}fieldset h2 + div{padding-top:13px;border-top:1px solid #FFF;overflow:hidden;}fieldset p{margin:1px 0 0 140px;font-size:11px;color:#AAA;}.AsteriskExplanationCustomer{margin-left:235px;}.RTL fieldset p{margin:1px 140px 0 0;}fieldset label{padding:4px 9px 3px 0px;margin:0px 6px 0px 0px;color:#333;font-size:11px;background:#e4e4e4;}.RTL fieldset label{padding:4px 0 3px 9px;margin-right:0;margin-left:8px;}fieldset select{margin-top:2px;}.TicketCompose fieldset #Subject{width:50%;max-width:620px;}fieldset.Columns .Column{width:50%;padding:0;float:left;border:none;}.RTL fieldset.Columns .Column{float:right;}fieldset.Columns .Column div{padding:13px 8px 3px;overflow:auto;}fieldset.Columns label,.TimeSearchType label{padding:0;color:#000;font-size:12px;float:none;border:none;background:none;}fieldset .RichTextHolder{padding:0;margin-top:3px;}fieldset div.Field{padding:0 !important;}.Preferences .Content{padding:5px 13px;}.Box{width:50%;float:left;}.Box form{padding:8px 8px 0;display:block;}.Box fieldset{min-height:125px;margin-bottom:0;}.Box label{padding:3px 9px 3px 5px;width:110px;}.Box input[type=password]{width:160px;font-size:12px;}.Box button{margin:0 0 0 131px;display:block;}.RTL .Box button{margin:4px 131px 0 0;}textarea{font-family:monospace,fixed;}form label.Mandatory{color:black !important;}form label.Mandatory span.Marker{font-size:18px;font-weight:bold;position:relative;top:0.35em;line-height:1px;}form label.LabelError{color:#ff505e !important;}div.TooltipErrorMessage{display:none;}.NoJavaScript .NoJavaScriptMessageServerError{display:block;padding:2px 5px;}.NoJavaScript .NoJavaScriptMessageServerError,.NoJavaScript .NoJavaScriptMessageServerError *{color:#ff505e;}.AJAXLoader{display:inline-block;width:16px;height:16px;margin:2px;background:url("../img/loader.gif") no-repeat right center;vertical-align:bottom;}.ShowTreeSelection{width:16px;height:16px;margin-left:1px;display:inline-block;position:relative;color:#333;}.ShowTreeSelection span{position:absolute;left:-9999px;top:-9999px;}.ShowTreeSelection:focus{color:#f92;}fieldset .ShowTreeSelection{display:inline-block;}#TreeContainer #TreeSearch{position:relative;}#TreeContainer #TreeSearch span{color:#AAAAAA;cursor:pointer;font-size:12px;font-weight:bold;height:12px;position:absolute;right:9px;top:4px;width:16px;}#TreeContainer #TreeSearch input{display:block;margin:10px 12px 0px 12px;width:92%;}#JSTree{background-color:#FFFFFF;border:1px solid #ccc;height:72%;margin:10px 12px;-moz-box-shadow:inset 0px 0px 6px #ccc;-webkit-box-shadow:inset 0px 0px 6px #ccc;box-shadow:inset 0px 0px 6px #ccc;overflow:auto;padding:0px 10px 10px 10px;}#JSTree.InOverlay{margin:5px 5px 5px 0px;width:85%;float:left;}#JSTree .Disabled > a{color:#aaa;font-style:italic;}#JSTree .jstree-search{color:#E07006;}#JSTree .jstree-search.jstree-clicked{color:#000;}#JSTree .jstree-clicked{background:#f3960d;background:-moz-linear-gradient(top,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);background:-webkit-gradient(linear,left top,left bottom,color-stop(0%,#ffe7bd),color-stop(20%,#fbba49),color-stop(51%,#f6ad3e),color-stop(51%,#f3960d),color-stop(95%,#e98207),color-stop(100%,#e07006));background:-webkit-linear-gradient(top,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);background:-o-linear-gradient(top,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);background:-ms-linear-gradient(top,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);background:linear-gradient(to bottom,#ffe7bd 0%,#fbba49 20%,#f6ad3e 51%,#f3960d 51%,#e98207 95%,#e07006 100%);border-color:#f3960d;padding:0px 3px;}#JSTree .jstree-hovered{background-color:#eee;border-color:#ddd;}#JSTree a:focus{background-color:#eee;border-color:#ddd;}#SubmitTree{display:block;width:120px;margin:0px auto;}.RTL .ShowTreeSelection{margin:0 3px 0 0;}.OverlayTreeSelector{width:400px;height:300px;margin:-10px -15px;}.ArticleChat{padding:2px 5px;font-size:11px;max-height:100px;overflow:auto;background:#fff;border:1px solid #eee;}.ArticleMailContent .ArticleChat{max-height:none;font-size:12px;padding:10px;}
@media screen,projection,tv,handheld{#Overlay{position:absolute;top:0;left:0;width:100%;height:100%;background-color:#000;opacity:0.5;filter:alpha(opacity = 50);z-index:200;}.Dialog{position:absolute;z-index:99999;min-width:150px;background:#FFF;}.Dialog > .Header{cursor:move;display:block;position:relative;background:#ddd;border-bottom:1px solid #CCC;min-height:22px;}.Dialog > .Header .Close{display:block;position:absolute;height:12px;width:12px;right:8px;top:50%;margin-top:-6px;color:#000;}.Dialog > .Header h1{padding:10px;font-size:12px;}.Dialog > .Content{overflow:hidden;padding:5px;}.Dialog > .Content > .InnerContent{padding:10px;background:#FFF;overflow-y:auto;max-height:200px;}.Dialog > .Content > .ContentFooter{padding:7px 10px;margin:0px -5px -5px -5px;background:#ddd;min-height:20px;border-top:1px solid #CCC;}.Dialog > .Content > .ContentFooter button + button{margin-left:5px;}.Dialog > .Footer{padding:6px 0 5px;display:block;position:relative;background:#ddd;border-top:1px solid #CCC;}.Dialog > .Footer.ContentFooter{display:none;}.Dialog.Alert .InnerContent .fa{display:block;font-size:25px;text-align:center;color:#ff505e;}.Dialog.Alert h2,.Dialog.Alert p{text-align:center;}.Dialog.Alert{width:450px;top:100px;left:300px;}.Dialog.Search{width:550px;}}
@media screen,projection,tv,handheld{div.TooltipContainer{position:absolute;z-index:4000;display:none;}div.Tooltip{width:244px;}div.Tooltip.TongueTop,div.Tooltip.TongueBottom{width:400px;}div.Tooltip.TongueLeft{margin-left:-37px;}div.Tooltip.TongueRight{margin-left:-202px;}div.Tooltip > div.Content{background-color:#fff;border:1px solid #ccc;padding:5px;position:relative;}div.Tooltip > div.Content p{margin:0px;color:#000;}div.Tooltip.TongueTop > div.Content{margin-bottom:15px;}div.Tooltip.TongueBottom > div.Content{margin-top:15px;}div.Tooltip > div.Content:after,div.Tooltip > div.Content:before{left:50%;border:solid transparent;content:" ";height:0;width:0;position:absolute;pointer-events:none;}div.Tooltip.TongueTop > div.Content:after,div.Tooltip.TongueTop > div.Content:before{top:100%;}div.Tooltip.TongueBottom > div.Content:after,div.Tooltip.TongueBottom > div.Content:before{bottom:100%;}div.Tooltip.TongueLeft > div.Content:after,div.Tooltip.TongueLeft > div.Content:before{left:10%;}div.Tooltip.TongueRight > div.Content:after,div.Tooltip.TongueRight > div.Content:before{left:90%;right:10%;}div.Tooltip > div.Content:after{border-color:rgba(255,255,255,0);border-width:6px;margin-left:-6px;}div.Tooltip > div.Content:before{border-color:rgba(204,204,204,0);margin-left:-7px;}div.Tooltip.TongueTop > div.Content:after{border-top-color:#fff;border-width:6px;}div.Tooltip.TongueTop > div.Content:before{border-top-color:#ccc;border-width:7px;}div.Tooltip.TongueBottom > div.Content:after{border-bottom-color:#fff;border-width:6px;}div.Tooltip.TongueBottom > div.Content:before{border-bottom-color:#ccc;border-width:7px;}}
@media screen,projection,tv,handheld{.Login{padding:34px 0;}.Login p{padding:0;}.Login noscript p{color:#666666;margin:13px 0 26px;}#Slider{margin-bottom:34px;width:642px;height:260px;overflow:hidden;}#Slider h2{line-height:22px;}#Login,#Reset,#Signup,#PreLogin{width:500px;height:260px;padding-left:142px;position:relative;}#NoJavaScript,#OldBrowser{width:500px;padding-left:142px;position:relative;}.RTL #Login,.RTL #Reset,.RTL #Signup,.RTL #PreLogin{padding:0 142px 0 0;float:right;}.InlineNavigation{top:1px;left:34px;position:absolute;}.RTL .InlineNavigation{left:auto;right:34px;}.Login label{width:auto;padding-left:2px;float:none;color:#222;font-size:12px;text-align:left;}.Login form label.Focused{color:#BBB;}.Login input[type='text'],.Login input[type='email'],.Login input[type='password']{width:177px;padding:3px 5px;font-size:14px;background-color:transparent;display:block;}.Login input:focused{border-color:#F92;}.Login button{margin-top:13px;min-width:70px;}.Login button:disabled{color:#7F7F7F;background:#F0F0F0}.Floating div{margin:2px 5px 2px 0;position:relative;float:left;}.RTL .Floating div{margin:2px 0 2px 5px;}.Floating button{margin-top:17px;}.JavaScriptAvailable .Floating button{margin-top:0;padding:4px 0;}.JavaScriptAvailable .Login label,.JavaScriptAvailable .Login label.Mandatory{margin:1px 5px;color:#999 !important;font-size:14px;line-height:14px;position:absolute;z-index:1;max-width:177px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}.JavaScriptAvailable .Login input[type='text'],.JavaScriptAvailable .Login input[type='password']{margin:0;position:relative;z-index:10;}.Option{margin:0;padding:0 2px 3px;line-height:21px;float:none;}#Signup #Title,#Signup input[type='text'],#Signup input[type='email']{width:250px;}.NewLine{clear:left;}.JavaScriptAvailable .Floating .NewLine button{margin-top:8px;}.ErrorBox,.SuccessBox,.WarningBox{display:block;margin:-13px 136px 20px;padding:5px 8px 4px;cursor:default;}.ErrorBox{color:#FFF;background:#D41111;}.WarningBox{color:#555;background:#FFDD50;}.WarningBox.WithIcon{position:relative;padding-left:25px;}.WarningBox.WithIcon > i{position:absolute;left:10px;top:6px;}.SuccessBox{color:#FFF;background:#08A503;}.Login .Content{margin-left:142px;border-top:none;}.RTL .Login .Content{margin-right:142px;margin-left:0;}}
@media screen,projection,tv,handheld{#Navigation{height:25px;width:100%;position:relative;background:#ddd;clear:both;}#Navigation > ul{float:left;}.RTL #Navigation > ul{float:right;}#Navigation > ul > li > ul{position:absolute;top:25px;left:0px;display:none;border-top:0px;}.RTL #Navigation > ul > li > ul{right:1px;}#Navigation > ul > li:hover ul,#Navigation > ul > li a:focus + ul,#Navigation > ul > li ul.Expanded{display:block;z-index:1000;}#Navigation .Individual{float:right;}.RTL #Navigation .Individual{float:left;}#Navigation > ul > li{float:left;position:relative;border-right:1px solid #bbb;}#Navigation > ul > li:last-child{border-right:0px;}.RTL #Navigation > ul > li{float:right;margin:-1px -2px 0 0;}#Navigation > ul > li > a{color:#111;font-size:11px;display:block;outline:none;padding:6px 10px 5px 11px;}#Navigation > ul > li.Selected > a:after{content:"";}#Navigation > ul > li:last-child > a:after{display:none;}#Navigation > ul > li > ul a{color:#222;font-size:11px;padding:4px 15px 4px 6px;white-space:nowrap;display:block;background-color:#C4C6C6;border-top:1px solid #aaa;}#Navigation > ul > li > ul li:last-child{border-bottom:1px solid #aaa;}#Navigation > ul > li > ul a:hover,#Navigation > ul > li > ul a:focus,#Navigation > ul > li > ul a.SubSelected{background-color:#ddd;}.RTL #Navigation li:first-child a,#Navigation li::last-child a{background-image:none;}.RTL #Navigation > ul > li > ul{min-width:120px;}.RTL #Navigation > ul > li > ul a{padding:4px 6px 4px 15px;white-space:normal;}#Navigation li:active{background:#949494;}#Navigation .Selected + li{margin-left:-1px;}#Navigation .Selected + li a{padding-left:10px;}#Navigation .Selected,#Navigation .Selected:active,#Navigation > ul > li:hover{background:#343435;}#Navigation .Selected > a,#Navigation > ul > li:hover > a{color:#FFF;background:none;}.MessageBox,.ActionRow{font-size:11px;background:#ddd;border-top:1px solid #F0F2F2;border-bottom:1px solid #B8BBBB;overflow:hidden;text-shadow:0 1px 0 #F6F9F9;clear:both;}#MainBox.TicketView .ActionRow{border-top:0px;}.Content .MessageBox{border:1px solid #ddd;}.MessageBox.Notice{background:#F7AE40;border:0px;}.MessageBox.Error{background:#F25C5C;}.MessageBox.Success{background:#95C47D;}.RTL .MessageBox p{padding:1px 20px 1px 0;}.MessageBox p{text-shadow:none;color:#000;margin:5px 7px;padding:1px 0 1px 5px;}.MessageBox a{display:none;}#BottomActionRow{padding:5px 9px 6px 9px;background:#eee;border:0px;}.TicketView #BottomActionRow,.RTL .TicketView #BottomActionRow{padding:0;border-radius:0;border-left:none;border-right:none;}#BottomActionRow span{padding:0 5px;}.RTL #BottomActionRow span{padding-left:0;padding-right:5px;}.Filter{padding:0 !important;overflow:hidden;}.Filter a{padding:5px;text-shadow:0 1px 0 #ECF0F0;display:block;}.Filter a:after{content:"|";display:inline-block;font-weight:normal;color:#777;padding-left:5px;margin-right:-3px;}.Filter li:last-child a:after{display:none;}.RTL .Filter a{background-position:left;}.Tabs{padding:5px 9px;float:left;}.RTL .Tabs{float:right;}.Tabs li{float:left;}.RTL .Tabs li{float:right;}.Tabs a{color:#777;}.Tabs a:hover{color:#444;}.Tabs .Selected{font-weight:bold;color:#444;}.Pagination{float:right;}.RTL .Pagination{float:left;}.Pagination a{padding-left:3px;background:none;text-shadow:none;}.ActionRow li:last-child a,.Filter li:last-child a{background:none;}.RTL .ActionRow li:last-child a{padding-right:3px;padding-left:0;}.Sortable .ActionRow{border-bottom:none;}.Sortable #BottomActionRow{padding-bottom:0;border-bottom:1px solid #B8BBBB;}.SearchTerms{padding:4px 7px;}.SearchTerms h2{margin:0;color:#222;font-size:15px;display:inline;text-shadow:0 1px 0 #EEE;}.SearchTerms span{padding:1px 8px 0;margin:0 3px;color:#666;background:#FFF;border:1px solid #BBB;border-radius:8px;-webkit-box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;box-shadow:0 1px 2px #DDD inset,0 1px 0 #E8E8E8;}.SearchTerms span a{font-size:13px;vertical-align:bottom;}}
@media screen,projection,tv,handheld{.TicketView .Content{padding:0;}table.Overview{width:100%;color:#444;text-shadow:0 1px 0 #FFF;zoom:1;clear:both;position:relative;}.Overview thead{background:#ccc;display:none;}.Sortable thead{display:table-header-group;}.Overview thead th{padding:0;vertical-align:bottom;border-right:1px solid #999;border-bottom:1px solid #999;}.RTL .Overview thead th{border-right:none;border-left:1px solid #666;}.Overview thead .Status{padding-left:0;}.Overview thead a{padding:1px 13px 4px 8px;height:10px;color:#444;font-size:11px;text-transform:uppercase;display:block;text-shadow:0 1px 0 #EEE;position:relative;white-space:nowrap;}.Overview thead span{padding:1px 13px 4px 8px;height:10px;color:#444;font-size:11px;text-transform:uppercase;display:block;text-shadow:0 1px 0 #EEE;}.Overview thead .SortAscending a,.Overview thead .SortDescending a{color:#222;font-weight:600;text-align:left;background:#aaa;text-shadow:0 1px 0 #BBB;padding-right:20px;}.Overview thead .SortDescending a{background:#aaa;}.Overview thead .SortDescending a:after{content:"\25BC";display:block;position:absolute;right:2px;top:0px;}.Overview thead .SortAscending a:after{content:"\25B2";display:block;position:absolute;right:2px;top:0px;}.Overview tbody{background-color:transparent;}.Overview tbody tr{border-bottom:1px solid #FFF;}.Overview tbody tr:active{background-color:#DDD;}.Overview tbody tr:first-child{border-top:none;}.Overview tbody td{padding:6px 8px 3px;white-space:nowrap;border:0px solid;}.Overview tbody a{color:#444;text-decoration:none;outline:none;}.Overview table a:hover{color:#000;}.Overview tbody tr td{background-color:#FBFBFB;}.Overview tbody tr:nth-child(even) td{background-color:#F2F2F2;}.State{padding-left:8px;}.Title div{height:14px;color:#777;overflow:hidden;white-space:normal;}.Title h2{margin-bottom:0;font-size:12px;font-weight:bold;color:#444;display:inline;}.Age{padding-right:8px;text-align:right;}.Overview thead th.Age{border-right:none;border-left:none;text-align:left;}.RTL .Overview thead th.Age{text-align:right;}.Overview tbody tr:hover td{background:#FCB24B;}.Overview tbody tr:hover{border-color:#CCC;}.Overview tbody tr:hover td,.Overview tbody tr:hover a{color:#452A03;text-shadow:0 1px 0 #F4B259;}.Overview tbody tr:hover .Title div{color:#724807;text-shadow:0 1px 0 #F4B259;}.Overview tbody tr:active td{padding:7px 8px 2px;background-position:bottom;}}
@media screen,projection,tv,handheld{.TicketZoom .Content{padding:8px 10px 0;}.TicketHeader{width:80%;overflow:hidden;position:relative;}.TicketHeader h2{margin:3px 0 0;padding:10px 64px 15px 36px;font-size:24px;line-height:24px;position:relative;float:left;}.RTL .TicketHeader h2{padding:10px 36px 15px 0px;float:right;}.Flag span.PriorityID-1{background-color:#03c4f0;}.Flag span.PriorityID-2{background-color:#83bfc8;}.Flag span.PriorityID-3{background-color:#cdcdcd;}.Flag span.PriorityID-4{background-color:#ffaaaa;}.Flag span.PriorityID-5{background-color:#ff505e;}.Flag{top:15px;left:6px;width:21px;height:16px;line-height:16px;text-indent:-9999px;position:absolute;display:block;}.RTL .Flag{left:auto;right:6px;}.Flag span{height:15px;line-height:15px;border:1px solid transparent;border-bottom:none;display:block;}#ZoomSidebar{float:right;width:18%;}#Metadata,#Activities{line-height:20px;float:right;margin-right:5px;width:100%;padding:0px 0px 7px 0px;border:1px solid #E9E9E9;border-bottom:1px solid #DDD;}#Activities{margin-top:20px;padding:0px;}#Activities li{padding:3px 10px;border-bottom:1px solid #ddd;}#Activities li:last-child{border-bottom:0px;}.RTL #Metadata{float:left;}#Metadata li{padding:2px 10px;}#Metadata li.Header{padding:0px;margin-bottom:7px;}#Activities li.Header{padding:0px;}#Metadata li.Header div.MessageHeader,#Activities li.Header div.MessageHeader{padding:2px 10px 1px 10px;}#Metadata li .Key{color:#666;}#TicketOptions{position:absolute;right:0px;top:20px;overflow:hidden;}.RTL #TicketOptions{right:auto;left:0px;}#TicketOptions li{display:inline-block;margin-left:5px;}#TicketOptions .Print,#TicketOptions .ZoomExpand{color:#777;font-size:15px;}#TicketOptions .Print:hover,#TicketOptions .ZoomExpand:hover{color:#f92;}#TicketOptions .ZoomExpand.ExpandAll .fa-minus{display:none;}#TicketOptions .ZoomExpand.ExpandOne .fa-bars{display:none;}.RTL #TicketOptions .ZoomExpandAll{margin:-2px 4px 0 0;}.TicketZoom .Age{width:auto;padding:0;}#Messages{border:1px solid #E9E9E9;border-bottom:1px solid #DDD;position:relative;z-index:10;width:80%;float:left;}#Messages li{position:relative;}#Messages li:last-child .MessageHeader,#Messages li.Visible:last-child .MessageContent{border-width:0;}#Messages li.Visible:last-child .MessageHeader{border-width:1px;}.MessageHeader{padding:5px 8px 3px;color:#6A6A6A;background-color:#eee;border-bottom:1px solid #D6D6D6;position:relative;}.Visible .MessageHeader,.Visible .MessageHeader a{color:#222;}.MessageHeader a{color:#6A6A6A;}.MessageHeader h3{font-weight:bold;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;width:90%;}.MessageHeader h3 span{font-weight:normal;}.MessageHeader .Age{position:absolute;top:5px;right:8px;}.RTL .MessageHeader .Age{left:8px;right:auto;}.MessageBody{height:0;overflow:hidden;}#Messages li.Visible .MessageBody{height:auto;}#Messages .MessageBody div.Label.Switchable{cursor:pointer;}#NoArticles{border:1px solid #E9E9E9;border-bottom:1px solid #DDD;position:relative;z-index:10;width:80%;float:left;}#NoArticles li{line-height:30px;padding:2px 10px;border-top:1px solid #FFF;position:relative;}.SeperatorRow{border-top:1px solid #FFF;border-bottom:1px solid #E8E8E8;background:#FCFCFC;}.Details{padding:4px 13px;font-size:11px;color:#525252;line-height:16px;}.Details > div{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}.Details .Label{width:65px;margin:0 3px;color:#AAA;float:left;text-align:right;}.RTL .Details .Label{text-align:left;}.Details .Attachments{padding-top:2px;}.Details .Attachments .Label{text-indent:-9999px;text-align:left;}.RTL .Details .Attachments .Label{text-indent:-9999px;text-align:right;}.Details .Attachments div{display:inline;white-space:normal;}.Details .Attachments span{margin-right:12px;}.RTL .Details .Attachments span{margin-right:0;margin-left:12px;}.DownloadAttachment a{color:#000;}.MessageContent{padding:13px 8px;background:#FFF;border-bottom:1px solid #E9E9E9;-webkit-overflow-scrolling:touch;overflow:auto;width:98%;}.TicketZoom iframe{width:100%;border:none;}#FollowUp{margin:0 13px 8px;color:#6A6A6A;background:#eee;border-left:1px solid #D6D6D6;border-right:1px solid #D6D6D6;position:relative;width:77%;float:left;}#FollowUp.Visible{border-bottom:1px solid #D6D6D6;}.JavaScriptAvailable #FollowUp{margin-bottom:30px;}.JavaScriptAvailable #FollowUp #Messenger{height:0;overflow:hidden;}#FollowUp.Visible #Messenger{height:auto;border-top:1px solid #EEE;}#Messenger #Subject{width:300px;color:#444;background:transparent;}#Messenger textarea{display:block;}#Messenger textarea:focus{border-color:#888;}#Messenger fieldset{margin:8px 7px 10px;border-color:#D6D6D6;}.Attachment{padding:9px 0 4px 138px;}.RTL .Attachment{padding:9px 138px 4px 0;}#Messenger .ActionRow{margin:0 -1px -1px;padding:8px 13px;background-position:-30px;border:1px solid #B8BBBB;text-shadow:none;}#ReplyButton{bottom:-22px;height:10px;margin:0 13px;padding:4px 8px 7px 8px;color:#999;background:#F0F0F0 no-repeat 6px 6px;border:1px solid #D6D6D6;border-top:none;display:none;position:absolute;-webkit-box-shadow:0 0 3px #F6F9F9;box-shadow:0 0 2px #F6F9F9;}.JavaScriptAvailable #ReplyButton{display:block;}#ReplyButton:hover{color:#555;}.Visible #ReplyButton{display:none;}.MessageBrowser{margin:5px 0;padding:0px;border:1px solid #999;border-radius:2px;position:relative;}.MessageBrowser p{margin:0;padding:5px 25px 5px 25px;background-color:#DDD;font-size:11px;text-align:center;}.MessageBrowser a.Close{display:block;width:12px;height:12px;position:absolute;right:4px;top:4px;color:#5D5D5D;}.MessageBrowser a.Close:hover{color:#000;}.agent{}}
@media screen,projection,tv,handheld{.InputField_Container,.InputField_InputContainer,.InputField_ListContainer,.InputField_Container div,.InputField_InputContainer div,.InputField_ListContainer div,fieldset.Columns .Column .InputField_Container,fieldset.Columns .Column .InputField_InputContainer,fieldset.Columns .Column .InputField_ListContainer,fieldset.Columns .Column .InputField_Container div,fieldset.Columns .Column .InputField_InputContainer div,fieldset.Columns .Column .InputField_ListContainer div{padding:0;overflow:visible;}fieldset div.InputField_Container:first-child,fieldset div.InputField_InputContainer:first-child,fieldset div.InputField_ListContainer:first-child,.InputField_Container div:first-child,.InputField_InputContainer div:first-child,.InputField_ListContainer div:first-child{border-top:none;padding-top:0;}div.InputField_Container{position:static;display:inline-block;}div.InputField_InputContainer{position:relative;display:inline-block;line-height:11px;text-shadow:none;}.InputField_Search::-ms-clear{display:none;width:0;height:0;}.InputField_Search,.InputField_Autocomplete{min-width:200px;}.ActionRow .InputField_Search,.ActionRow .InputField_Autocomplete{min-width:100px;box-shadow:none;}.InputField_Search[disabled="disabled"]{color:#aaa;}a.InputField_Action{position:absolute;display:block;color:#000;top:5px;}a.InputField_Action:hover{color:#f92;}div.InputField_Selection{display:none;position:absolute;top:4px;height:17px;line-height:11px;}div.InputField_Selection div{display:inline-block;font-size:11px;}div.InputField_Selection div.Text{background:#ddd;padding:2px 4px !important;}div.InputField_Selection div.Remove{background:#bbb;color:#fff;cursor:pointer;}.AlreadyDisabled div.InputField_Selection div.Text{background:#f5f5f5;cursor:default;}div.InputField_Selection div.Remove a{color:#fff;padding:2px 4px;display:block;}.AlreadyDisabled div.InputField_Selection div.Remove{visibility:hidden;display:none;}div.InputField_More{position:absolute;white-space:nowrap;top:6px;}div.InputField_ListContainer{position:absolute;z-index:1000;display:none;text-shadow:none;}div.InputField_TreeContainer{background-color:#fff;border:1px solid #ccc;border-top:none;max-height:90px;overflow-y:auto !important;box-sizing:content-box;line-height:18px;}.ExpandToTop div.InputField_TreeContainer{border-top:1px solid #ccc;border-bottom:none;}div.InputField_ToolbarContainer{background-color:#f5f5f5;border:1px solid #ccc;border-top:none;line-height:21px;box-sizing:content-box;min-height:21px;}.div.InputField_ToolbarContainer ul{width:100%;}div.InputField_ToolbarContainer ul li{display:table-cell;width:1%;text-align:center;}div.InputField_ToolbarContainer ul li:after{color:#bbb;content:"|";display:inline-block;float:right;cursor:default;width:0;}div.InputField_ToolbarContainer ul li:last-child:after{display:none;}.RTL div.InputField_ToolbarContainer ul li:last-child:after{display:inline-block;}.RTL div.InputField_ToolbarContainer ul li:first-child:after{display:none;}div.InputField_ToolbarContainer ul li a{color:#000;display:inline-block;width:100%;margin:2px 0;font-size:11px;line-height:15px;}div.InputField_ToolbarContainer ul li a:hover{border-bottom:2px solid #f92;margin-bottom:0;}.InputField_Loading{background-image:url('../img/loader.gif');background-position:99.5% center;background-position:right 3px center;background-repeat:no-repeat;}.InputField_Confirm,.InputField_Filters.Active{font-weight:bold;}.InputField_FiltersList{display:none;background:#fff;white-space:nowrap;border-top:1px solid #ccc;z-index:1500;line-height:1.5em;width:100%;font-size:11px;}.InputField_FiltersList span{margin-right:5px;vertical-align:15%;cursor:default;}.InputField_FiltersList input[disabled="disabled"] + span{font-style:italic;color:#aaa;}.jstree-InputField{font-size:11px !important;border:none !important;box-shadow:none !important;height:100% !important;margin:0 !important;padding:0 !important;}.jstree-InputField .jstree-node,.jstree-InputField .jstree-children,.jstree-InputField .jstree-container-ul{display:block;margin:0;padding:0;list-style-type:none;list-style-image:none;}.jstree-InputField .jstree-node{white-space:nowrap;}.jstree-InputField .jstree-node.jstree-hidden{display:none;}.jstree-InputField .jstree-anchor{display:inline-block;color:black;white-space:nowrap;padding:0 4px 0 1px;margin:0;vertical-align:top;}.jstree-InputField .jstree-anchor:focus{outline:0;background:transparent !important;}.jstree-InputField .jstree-anchor,.jstree-InputField .jstree-anchor:link,.jstree-InputField .jstree-anchor:visited,.jstree-InputField .jstree-anchor:hover,.jstree-InputField .jstree-anchor:active{text-decoration:none;color:inherit;}.jstree-InputField .jstree-icon{display:inline-block;text-decoration:none;margin:0;padding:0;vertical-align:top;text-align:center;}.jstree-InputField .jstree-icon:empty{display:inline-block;text-decoration:none;margin:0;padding:0;vertical-align:top;text-align:center;}.jstree-InputField .jstree-ocl{cursor:pointer;}.jstree-InputField .jstree-leaf > .jstree-ocl{cursor:default;}.jstree-InputField .jstree .jstree-open > .jstree-children{display:block;}.jstree-InputField .jstree .jstree-closed > .jstree-children,.jstree-InputField .jstree .jstree-leaf > .jstree-children{display:none;}.jstree-InputField .jstree-anchor > .jstree-themeicon{margin-right:2px;}.jstree-InputField .jstree-no-icons .jstree-themeicon,.jstree-InputField .jstree-anchor > .jstree-themeicon-hidden{display:none;}.jstree-InputField .jstree-rtl .jstree-anchor{padding:0 1px 0 4px;}.jstree-InputField .jstree-rtl .jstree-anchor > .jstree-themeicon{margin-left:2px;margin-right:0;}.jstree-InputField .jstree-rtl .jstree-node{margin-left:0;}.jstree-InputField .jstree-rtl .jstree-container-ul > .jstree-node{margin-right:0;}.jstree-InputField .jstree-hovered{background-color:transparent !important;}.jstree-InputField .Disabled > .jstree-anchor{color:#aaa !important;font-style:italic;cursor:default;}.jstree-InputField .jstree-open,.jstree-InputField .jstree-closed{cursor:pointer;}.jstree-InputField .jstree-wholerow-ul{position:relative;display:inline-block;min-width:100%;}.jstree-InputField .jstree-wholerow-ul .jstree-leaf > .jstree-ocl{cursor:pointer;}.jstree-InputField .jstree-wholerow-ul .jstree-anchor,.jstree-InputField .jstree-wholerow-ul .jstree-icon{position:relative;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow{width:100%;cursor:pointer;position:absolute;left:0;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-clicked{background-color:#ddd;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow:hover,.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-hovered,.jstree-InputField .jstree-focused > .jstree-wholerow{background-color:#f92;}.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-clicked:hover,.jstree-InputField .jstree-wholerow-ul .jstree-wholerow-clicked.jstree-wholerow-hovered,.jstree-InputField .jstree-focused > .jstree-wholerow-clicked{background-color:#f72;}.jstree-InputField .Disabled > .jstree-wholerow:hover,.jstree-InputField .Disabled > .jstree-wholerow-hovered{background-color:#eee;cursor:default;}.jstree-InputField .Disabled.jstree-open > .jstree-anchor,.jstree-InputField .Disabled.jstree-closed > .jstree-anchor{cursor:pointer !important;}.jstree-InputField .jstree-clicked{background:transparent !important;border:none !important;padding:0 4px 0 1px !important;}.jstree-InputField.jstree-rtl .jstree-node{background-image:url("data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABgAAAACAQMAAAB49I5GAAAABlBMVEUAAAAdHRvEkCwcAAAAAXRSTlMAQObYZgAAAAxJREFUCNdjAAMOBgAAGAAJMwQHdQAAAABJRU5ErkJggg==");background-position:100% 1px;background-repeat:repeat-y;}.jstree-InputField.jstree-rtl .jstree-last{background:transparent;}.jstree-InputField.jstree-rtl .jstree-open > .jstree-ocl{background-position:-135px -39px;}.jstree-InputField.jstree-rtl .jstree-closed > .jstree-ocl{background-position:-103px -39px;}.jstree-InputField.jstree-rtl .jstree-leaf > .jstree-ocl{background-position:-71px -39px;}.jstree-InputField.jstree-rtl > .jstree-no-dots .jstree-node,.jstree-InputField.jstree-rtl > .jstree-no-dots .jstree-leaf > .jstree-ocl{background:transparent;}.jstree-InputField.jstree-rtl > .jstree-no-dots .jstree-open > .jstree-ocl{background-position:-39px -39px;}.jstree-InputField.jstree-rtl > .jstree-no-dots .jstree-closed > .jstree-ocl{background-position:-7px -39px;}.jstree-InputField .jstree-themeicon-custom{background-color:transparent;background-image:none;background-position:0 0;}.jstree-InputField > .jstree-container-ul .jstree-loading > .jstree-ocl{background:url('../img/loader.gif') center center no-repeat;}.jstree-InputField.jstree-rtl .jstree-node{background-image:url('data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABIAAAACAQMAAABv1h6PAAAABlBMVEUAAAAdHRvEkCwcAAAAAXRSTlMAQObYZgAAAAxJREFUCNdjAAMHBgAAiABBI4gz9AAAAABJRU5ErkJggg==');}.jstree-InputField.jstree-rtl .jstree-last{background:transparent;}.jstree-InputField .jstree-search{font-style:italic;}.jstree-InputField .jstree-no-match .jstree-ocl{display:none;}.jstree-InputField .jstree-no-match{margin-left:2px !important;}.jstree-InputField.jstree-rtl .jstree-no-match{margin-right:2px !important;}.jstree-InputField-Tree .jstree-node{min-height:18px;line-height:18px;margin-left:18px;min-width:18px;}.RTL .jstree-InputField-Tree .jstree-node{margin-right:18px;margin-left:0;}.jstree-InputField-Tree > .jstree-container-ul > .jstree-node,.RTL .jstree-InputField-Tree > .jstree-container-ul > .jstree-node{margin-left:0;margin-right:0;}.jstree-InputField-Tree .jstree-anchor{height:18px;line-height:19px;overflow-y:hidden;}.jstree-InputField-Tree .jstree-icon{width:18px;height:18px;line-height:18px;}.jstree-InputField-Tree .jstree-icon:empty{width:18px;height:18px;line-height:18px;}.jstree-InputField-Tree.jstree-rtl .jstree-node{margin-right:18px;}.jstree-InputField-Tree .jstree-wholerow{height:18px;}.jstree-InputField-Tree .jstree-node,.jstree-InputField-Tree .jstree-icon{background-image:url('../img/inputfield_tree.png');}.jstree-InputField-Tree .jstree-node{background-position:-295px -7px;background-repeat:repeat-y;}.jstree-InputField-Tree .jstree-last{background:transparent;}.jstree-InputField-Tree .jstree-open > .jstree-ocl{background-position:-135px -7px;}.RTL .jstree-InputField-Tree .jstree-open > .jstree-ocl{background-position:-135px -39px;}.jstree-InputField-Tree .jstree-closed > .jstree-ocl{background-position:-103px -7px;}.RTL .jstree-InputField-Tree .jstree-closed > .jstree-ocl{background-position:-103px -39px;}.jstree-InputField-Tree .jstree-leaf > .jstree-ocl{background-position:-71px -7px;}.RTL .jstree-InputField-Tree .jstree-leaf > .jstree-ocl{background-position:-71px -39px;}.jstree-InputField-Tree .jstree-themeicon{background-position:-263px -7px;}.RTL .jstree-InputField-Tree .jstree-themeicon{background-position:-263px -39px;}.jstree-InputField-Tree > .jstree-no-dots .jstree-node,.jstree-InputField-Tree > .jstree-no-dots .jstree-leaf > .jstree-ocl{background:transparent;}.jstree-InputField-Tree > .jstree-no-dots .jstree-open > .jstree-ocl{background-position:-39px -7px;}.RTL .jstree-InputField-Tree > .jstree-no-dots .jstree-open > .jstree-ocl{background-position:-39px -39px;}.jstree-InputField-Tree > .jstree-no-dots .jstree-closed > .jstree-ocl{background-position:-7px -7px;}.RTL .jstree-InputField-Tree > .jstree-no-dots .jstree-closed > .jstree-ocl{background-position:-7px -39px;}.jstree-InputField-NoTree .jstree-node{min-height:18px;line-height:18px;margin-left:2px;min-width:18px;}.jstree-InputField-NoTree .jstree-anchor{height:18px;line-height:19px;overflow-y:hidden;}.jstree-InputField-NoTree .jstree-icon{display:none;}.jstree-InputField-NoTree.jstree-rtl .jstree-node{margin-right:2px;}.jstree-InputField-NoTree .jstree-wholerow{height:18px;}}
@media print{body{font:12px/14px Arial,sans-serif;}#Header,.ControlRow,.ActionRow,.Flag,.Print,.DontPrint,#Footer,#TicketOptions{display:none !important;}.Content,.Header,.Metadata,.MessageHeader,.MessageBody,.Details{width:auto !important;margin:0 !important;padding:0 !important;}.MessageHeader h3{font-weight:18px !important;}.MessageBody{display:block !important;}ol,ul{list-style:none outside none;}#Navigation{display:none;}#Messages{margin-top:-40px;padding:0;}.Message{margin-top:21px;list-style:none;}.MessageHeader a{color:black;}.MessageHeader h3,.MessageBody .Label{display:inline;}.MessageHeader .Age,.MessageBody .Label{font-size:11px;}.Details{margin:8px 0;}iframe{width:100%;}.Filter a{display:block;padding:5px 9px;color:#FFF;}.MessageBox,.ActionRow{margin:0;border-bottom:1px solid #B8BBBB;border-top:1px solid #F0F2F2;font-size:11px;overflow:hidden;}.Overview table thead{display:block;width:100%;}.Overview thead th{border-top:1px solid #CCCCCC;border-bottom:1px solid #CCCCCC;text-transform:uppercase;padding:5px;}.Overview a{text-decoration:none;font-size:12px;font-style:normal;color:#000;}.Overview tbody tr td{border-left:1px dotted #CCC;border-bottom:1px dotted #CCC;padding:5px 5px 5px 10px;text-decoration:none;font-size:12px;font-style:normal;color:#452A03;}.Overview tbody tr td a{text-decoration:none;font-size:12px;color:#452A03;}#ZoomSidebar{float:none;border:1px solid #ccc;padding:15px;}#Metadata{margin:0px;padding:0px;}.TicketHeader{margin:10px 0px 20px 0px;border-bottom:1px solid #000;font-size:20px;padding:5px 0px;line-height:1.2;}#Flag{height:15px;width:150px;margin:10px 0 15px 0;padding:10px;display:block;font-size:15px;color:#CCCCCC;border:1px dashed #CCCCCC;}.TicketHeader h2{margin:10px 0 10px 0;padding:0;}.TicketHeader ul{border-top:1px dotted #CCC;border-bottom:1px dotted #CCC;margin:10px 0 20px 0;padding:10px 0 10px 0;display:inline-block;}.TicketHeader ul li{margin:5px 0 5px 0;}#Metadata li .Key{color:#666666;font-weight:bold;}.MessageHeader{margin:20px 0 10px 0;padding:10px;display:block;}.MessageHeader h3 a{margin:20px 0 10px 0;font-size:16px;text-decoration:none;padding:10px 0 10px 0;display:inline-block;}.MessageHeader .Age{margin:0 0 0 10px;}.Details div{margin-bottom:10px;}.MessageBody .Label{font-weight:bold;}.MessageContent{margin-top:10px;padding:10px;border:1px solid #CCC;}}
.fa{display:inline-block;font:normal normal normal 14px/1 FontAwesome;font-size:inherit;text-rendering:auto;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;transform:translate(0,0);}.fa-lg{font-size:1.33333333em;line-height:0.75em;vertical-align:-15%;}.fa-2x{font-size:2em;}.fa-3x{font-size:3em;}.fa-4x{font-size:4em;}.fa-5x{font-size:5em;}.fa-fw{width:1.28571429em;text-align:center;}.fa-ul{padding-left:0;margin-left:2.14285714em;list-style-type:none;}.fa-ul > li{position:relative;}.fa-li{position:absolute;left:-2.14285714em;width:2.14285714em;top:0.14285714em;text-align:center;}.fa-li.fa-lg{left:-1.85714286em;}.fa-border{padding:.2em .25em .15em;border:solid 0.08em #eeeeee;border-radius:.1em;}.pull-right{float:right;}.pull-left{float:left;}.fa.pull-left{margin-right:.3em;}.fa.pull-right{margin-left:.3em;}.fa-spin{-webkit-animation:fa-spin 2s infinite linear;animation:fa-spin 2s infinite linear;}.fa-pulse{-webkit-animation:fa-spin 1s infinite steps(8);animation:fa-spin 1s infinite steps(8);}@-webkit-keyframes fa-spin{0%{-webkit-transform:rotate(0deg);transform:rotate(0deg);}100%{-webkit-transform:rotate(359deg);transform:rotate(359deg);}}@keyframes fa-spin{0%{-webkit-transform:rotate(0deg);transform:rotate(0deg);}100%{-webkit-transform:rotate(359deg);transform:rotate(359deg);}}.fa-rotate-90{filter:progid:DXImageTransform.Microsoft.BasicImage(rotation=1);-webkit-transform:rotate(90deg);-ms-transform:rotate(90deg);transform:rotate(90deg);}.fa-rotate-180{filter:progid:DXImageTransform.Microsoft.BasicImage(rotation=2);-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg);}.fa-rotate-270{filter:progid:DXImageTransform.Microsoft.BasicImage(rotation=3);-webkit-transform:rotate(270deg);-ms-transform:rotate(270deg);transform:rotate(270deg);}.fa-flip-horizontal{filter:progid:DXImageTransform.Microsoft.BasicImage(rotation=0,mirror=1);-webkit-transform:scale(-1,1);-ms-transform:scale(-1,1);transform:scale(-1,1);}.fa-flip-vertical{filter:progid:DXImageTransform.Microsoft.BasicImage(rotation=2,mirror=1);-webkit-transform:scale(1,-1);-ms-transform:scale(1,-1);transform:scale(1,-1);}:root .fa-rotate-90,:root 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